How well do you know your customers?
We can carry out customer surveys, ensuring your clients are happy with your services – or highlighting areas where they are not!
A customer is more likely to give an accurate overview of their satisfaction to an external company or third party.
The survey will be designed around your own requirements – and a database designed around the survey itself.
Questions on the call could include both weighted questions, eg:
Open questions allowing a free-type entry into the database, eg:
At the end of the survey a detailed final report would be produced, including: